REPORT TO : membership Services manager
REPORTED BY : Membership Officer
working hours : 09.00 -18.00 hrs.
Position Function
The Membership Services Coordinator assists the Membership Services Manager as a key point of contact between the club and current members and is responsible for timely member communications and assisting the Membership Services Manager in organizing member events beneficial to a social club atmosphere. The incumbent will also be responsible for maintaining an up-to-date and accurate membership database. The Membership Services Coordinator will assist the Membership Services Manager in interacting with the media and the community in creating and overseeing promotional events designed to increase the awareness and prestige of the club. The Coordinator assists the Membership Services Manager in all aspects of the Membership Services Department and the incumbent reports to the Membership Services Manager
Major Duties - Membership Administration
Assists the Membership Services Manager in the following:
1. Processes share applications.
2. Liaises with Screening Committee for application approvals
3. Issues credentials
a. Stock Certificates
b. Certifications
c. Members/Dependents cards
d. Car stickers
4. Processes transfer of shares/rights
5. Processes Playing Rights cards
6. Manages membership database
7. Coordinates preparation and distribution of club Rules, Regulations and By-laws.
Major Duties - Member Relations
Assists the Membership Services Manager in the following:
1. Maintains regular contact with existing members through preparation and mailing of the member newsletter, organizing member events, coordinating special mailings and promoting on-site communication.
2. Prepares a monthly and annual activities calendar in coordination with the General Manager and department heads which will include programs in golf and sports, food and beverage, holiday events and other member social functions.
3. Serves as the primary contact for the media and coordinates press releases and media functions when appropriate.
4. Performs related duties, as assigned or as necessary. |