Key Tasks / Responsibilities
- Your duty is to manage the client portfolio allocated to you, according to criteria determined by your management and in line with ISO 9002 standards. It also involves:
-Maintaining commercial relations, informing and advising customers on changes to products.
-Organizing, supervising and coordinating your team's work.
-Passing your expertise on to your team; enabling them to acquire greater autonomy.
-Keeping your management informed regularly on corporate accounts,
-Checking that all administrative procedures (invoicing cancellations...), related to other departments, are carried out within the deadlines to ensure optimal customer service. |